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Call Us Today!
(919) 932-5625
Call Us Today!
(919) 932-5625

Contact Us/FAQ

exit device services
Call Circle City Lock & Key Locksmith today to schedule an appointment.  We service the entire Greater Triangle Area: Chapel Hill, Carrboro, Durham, Hillsborough, Pittsboro, Siler City, Sanford, Fearrington Village, Moncure, New Hill, Apex, Cary, Morrisville, Raleigh,  Holly Springs, Goldston, Bear Creek, Gulf, Snow Camp, Bennett, Bynum, NC and more.  Call us to see if we service your area. If we do not service your community we will recommend a licensed locksmith near you.
For your convenience, near the bottom of this page are some of the FAQ's - freguently asked questions our customers have asked us in the past. These may help in answering your question.  If not, please complete the following question / estimate form below and we will contact you as soon as possible (usually w/n 24 to 48 hours). If you need immediate assistance please CALL us.   
Service Areas: Call
Chapel Hill/Carrboro/Durham:
919-932-LOCK (5625)
Cary/Apex/Raleigh: 919-909-3377
Pittsboro/Sanford/Siler City: 919-642-LOCK (5625)
Please provide your * Location and Phone Number * along with your request in the Question / Comments Box.  Your location is needed in order to provide an accurate estimate and sometimes we must follow-up with a phone call to you when we have additional questions concerning your locks, keys, safes, etc. 

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  • FAQ:

    What does a locksmith do?
    • Locksmiths can do a large variety of jobs related to locks, keys, and safes. The most commonly requested jobs are lockouts, rekeying, repairs and duplication of keys. Beyond that it is almost endless with electronic, commercial safes, special installations, auto transponder keys and almost everything you could think of.

      What is rekeying?
      • Rekeying is the process of replacing tumblers (pins) in an existing lock cylinder so that it will take a new key and the old one will no longer work.
        When and/or why should I rekey my home or business?
        • If you are purchasing a new home, someone has stolen your keys, you are unsure of how many keys have been made and given out on a property, you have had an employee change or if you feel uncomfortable for any reason about the security of your property, you should consider rekeying.
          When should I purchase new locks?
          • You should purchase new locks only if yours are not in good condition or you want to upgrade the quality of locks. If you have good quality locks, most of the time repairs can be done without replacement of the whole lock.
            I want all of my locks to take the same key, is this possible?
            • Yes, they can be keyed alike if they are all the same brand of lock. You can test this by trying the common key in each lock and if it will go in (even if it will not turn) it can be done. Otherwise, you may have to purchase a few new locks of the same kind.
              What is a 'master' key?
              • Master keying is a system in which a group of locks that are master keyed are operable by its own individual key in each lock and the master key. Each individual key operates its lock only. The master key operates all the locks in the group. The locks must be made by the same manufacturer or at least have common 'keyways'. Other systems are also possible using sub-masters and grand masters.
                My new car has security built into the key, do I have to go to the dealer to get a copy made?
                • Sometimes, but not always. Call us and ask if we are able to duplicate it for you. Our prices are much cheaper than your vehicle dealership. You will have to give us the make and model of the vehicle.
                  Should I buy a high security lock, are they safer?
                  • High security locks are better constructed, they are very hard to pick and are not compromised by bumping, but our answer is "Not Always". High security locks are much harder to compromise; therefore, more time consuming for a burglar who wants to enter quietly / quickly in order to avoid detection.  High Security locks can be a deterrent to a thief looking for an easy way in; they will simply move on to a place without high security locks that are easier pickings.
                    Should I use WD-40 to lubricate my locks?
                    • No! WD-40 is not recommended for locks, because there is a slight amount of water in the product, which can cause corrosion over time. Use a silicon-based product for your locks.
                      Can a locksmith cut a key from a number?
                      • In many cases, keys can be made by a locksmith from the code number of a lock. This is common with vehicles, padlocks, filing cabinets, etc. They cannot be made from VIN numbers.
                        What should I do if I lose my keys?
                        • Call Circle City Lock & Key Locksmith. We can generate new keys for most types of locks, this includes automobiles as well as home or business locks.
                          What is a restricted key system?
                          • A restricted key system prevents the duplication of keys by unauthorized people. The restricted key is only available from the locksmith that installed the system and can only be duplicated by the person who set it up and whomever he/she has authorized. A signature and ID is required and total number of keys made is recorded.
                            What does Emergency Service mean?
                            • Services are available after normal business hours for emergency situations. Fees are slightly higher for emergency services that are performed after hours.

                               Call US Today! 919-932-LOCK (5625) or 919-642-LOCK (5625)